Hi Community
I'm trying to figure out how to send an automation message regarding a few assets brought by AQL in one message rather than in a few messages,
currently the automation's query is this:
"type" = Software AND "Name" IS NOT EMPTY AND "Anual Renewal Date" >= now() AND "Anual Renewal Date" <= now(90d)
which in the end should send this message:
Hi The Following License : {{Object.Key}} - {{Object.Name}}
Which Assigned to: {{Object.Assigned Employee}}
Needs Renewal in The Following Date : {{Object.Anual Renewal Date.format("dd/MM/yyyy")}}
currently it sends a couple of messages in slack and I'd like it to not spam the person this is addressed to, is it possible to do this with Assets? I know that in Jira it's possible but couldn't find this for assets
Hi @Ron Aisen
For a question like this, please post an image of your complete automation rule, images of any relevant actions / conditions / branches, an image of the audit log details showing the rule execution, and explain what is not working as expected. Those will provide context for the community to offer ideas. Thanks!
Until we see those...
Have you tried using the Lookup Objects action, with your JQL, and iterating over the values to send one Slack message?
Kind regards,
Bill
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.