Jira automation is now READ-ONLY

[Alejandro Zamit]

An automation I made in Jira now has some fails but the problem is that itself went into read-only mode and I cant edit it even I'm the owner and Im an administrator (Selected too in the rule).

Other problem is that the original rule is multi-proyect and when I made a copy it the scope changed to a single proyect and I cant change de scope.

How I can or the admin can solve this? I read many related post but no one one seems to have a answer that works.

Thanks in advance

[Fazila Ashraf]

Hi @Alejandro Zamit 

Welcome to community!

Is this a problem only with one rule?

Are you a site admin or a project admin?

[Alejandro Zamit]

Yes only in this rule. Project admin. I managed and even change a few times the rule, but sudenly is read-only.

[Fazila Ashraf]

If you are only a project admin, you cannot edit this multi project scope global automation. Only your jira admin will be able to modify this. 

Refer to https://support.atlassian.com/cloud-automation/docs/permissions-required-for-jira-cloud-automation-rules/ 

[Geethanjali R]

Hi @Alejandro Zamit 

If you have a Site administrator role it is not enough to manage the Automation rules, you need Jira administrator permissions to edit. 

It would help to check this document: Permissions required to manage Automation rules

From "Rule details", you can view who have the permission to Edit the Automation rule:

[Alejandro Zamit]

Im added to the ones who can edit the rule (but I cant because is read-only). I used to change fields and filters on this rule till now, that is read-only.