Jira reminder

[Dima Hulyuk]

When I edit an issue as admin I want to be able to pause it (I've got how to do this) but I would be able to assign a specific date to remind me with a notification some hours before that exact date. 

I will explain better this with an example:

A user creates an issue the 10th March, where says he had broken his computer, but he won't be available up to 15th March at 14:00. So I want the system to notificate me 3 hours before that our, just a reminder. 

The deal is I want to create that reminder (wich notificates 3 hours before the time finishes) to affect all the issues that has that specific component and specify on each issue a different finishing date.

Can this be done withought any add-on?

[Alexey Matveev]

You should create a filter, which shows all about to expire issues, and then subscribe yourself to the filter. You will get results to your mail. You can find more info here:

https://confluence.atlassian.com/jira064/receiving-search-results-via-email-720416706.html

[Dima Hulyuk]

The problem is I don't want to create a generic filter for all expiring issues, I want to create a specific date to specific issues ^^'

[Alexey Matveev]

What do you mean by specific date? you can use relative dates in your filter

[Dima Hulyuk]

When a user can't answer for a time and i know the day he/she will be able to do ti, I want to assign that day and hour to a component and the reminder to notify me some time before that day arrives.

[Alexey Matveev]

You can save the date in a custom field and then write a filter like this:

yourfield > -3d

In this case you will be notified three days before the date.

[Dima Hulyuk]

Okay I will investigate it. Thank you!