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Logo won't change on Customer Portal for Service Desk

Thierry Bouvet
Contributor
February 6, 2024

Hello everybody,

I have changed my logo for Service Desk Portal with the menu : Customize look and feel.

All was ok last week but today, my customization has disappear.

I have updated too today but nothing change. 

Do you have the same situation ?

Thanks

1 answer

1 accepted

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Answer accepted
Rebekka Heilmann (viadee)
Community Champion
February 6, 2024

Hi @Thierry Bouvet 

just checked my JSM sites and can confirm that my customization doesn't show either. Colors are still there, logos/header images aren't showing although they still appear in the Customize Panel.

Certainly a Bug. Usually the Atlassian Team is quick about these widespread issues.

Thierry Bouvet
Contributor
February 6, 2024

Problem seems to be resolved

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