Hi Community!
I am looking for something very specific and I'm quite sure it can not be done.
On the create screen of a Jira issue I have a couple of fields. Example:
I need a text area field or some kind of read-only section with a template that is automatically filled in. When changing one of the fields above the generated text should change instantly while typing. Simplistic example:
We plan an maintenance window for the application on the <environment> on <target date>
When the issue is created this text will be automatically added as a comment for the request participants on the portal. The idea is that the agent can review the text that will be generated.
My workaround:
If this can not be done I will need an automation rule that generates the text after creation. And to add the text as comment the agent has to copy-paste the text if he is happy with the result or I can add a manual trigger to automated the comment creation.
It is important that the comment is not added automaticallly, it always needs a review from the agent.
If you have better ideas let me know! :-)
Hello @Charlie Misonne ,
I suspect you may not have Scriptrunner available.
The only other solution I am aware of is using a Scriptrunner behavior.
1. Add a field to the create screen.
2. Make it read only in the init script
3. When the field that controls the read only field, changes update the field.
If html is enabled in field descriptions some javascript can accomplish this as well.
This has some security considerations if the instance is exposed to the internet it can be dangerous, you would need to evaluate your environment
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