Migration d'un projet software vers jira service desk

[Eya BEN OTHMEN]

Bonjour,

SVP comment faire pour migrer un projet software vers jira service desk?

Merci d'avance

[Petter Gonçalves]

Hello Eya,

I hope you are having a nice day.

Are you trying to change your JIRA Software project to a Service Desk or you are trying to bulk move the issues from your Software project to a Service Desk?

Here are the steps to change it:

Change the project type:

1 - Create a new Service Desk project - If you already have a Service Desk project to migrate the software issues, ignore this step

2 - Click to search for issues > In the issue navigator page, configure a filter to return all your software project issues > Click to bulk change all your issues:

3 - Select the option to move your issues to the Service desk project and finish it

For more information about the steps provided, you can check the documentation below:

- Editing multiple issues at the same time

Let us know if this information helps.