Hi,
Needing automation help, scenario:
Test (issue type) has "Passed" status and it is linked to the parent issue with "is contained in" link role. Parent issue (a Bug) has Fixed status (Development ready).
Ideally, I would like that system would move both parent and child issues to Done column once test is passed.
How to achieve this or at minimum when test is moved to Done then linked parent would be automatically moved to Done. After issues would appear on Done column then it would be relevant to show only parent there...
Hi Jouni,
Yes this is definitely possible, please follow the below steps to set and configure your Automation Rule.
Now Let's Give This Automation a name and Turn it on to test and validate
Let's Test the Rule
Feel Free to practice and learn, it is really fun. you can enhance the Automation Rule later by marking the tickets as resolved and adding a comment to the Parent ticket that it was closed automatically because the test has been completed successfully.
Let me know if you have further questions.
Cheers,
Karim
If you have Automation, then you have an automation out of the box to transition parent when all children are closed. You can also create an automation to close any task that transition to Passed, which means both automations will be triggered.
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