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Need to Restrict X-Ray Tool Access to Limited Team Members

Techops Tools
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September 2, 2025

I activated the free trial of the X-Ray tool, but I only want to provide access to a limited set of team members. However, it shows that I will be charged for all 16 users once the free trial ends. Could you please confirm if there’s a way to restrict access or assign licenses only to selected users?

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Nikola Perisic
Community Champion
September 2, 2025

Welcome @Techops Tools 

No, any app that is installed is available to all of the users of that instance where the app itself is installed. 

Techops Tools
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 2, 2025

so, if my team has 20 active users - I would be charged for all 20 users, irrespective of who is using is actively, right? 

Nikola Perisic
Community Champion
September 2, 2025

For the apps there isn't any analytic that is indicating who is actively using the app. Regardless of that, you are charged by the number of users that you previously placed your order for.

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