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Number value custom fields cannot be added into dashboard, is it due to no indexing on my site

Ander Baher Project Ops June 1, 2024

Hello,

My site is https://interextech.atlassian.net/ hosted on a free JIRA cloud. 

I have custom workflows and custom fields, a few of which are number value fields. 

I was creating Dashboard for one of my projects (a company managed project) which has a few custom fields configured in it. But in any statistic gadgets that I try, I simply don't see the string, numeric or date value custom fields.  Only custom fields that of dropdown types appear fine for statistical charting. 

I searched and found that in the community people suggest to enable field indexing or set the search template against custom fields. M<y search template is correctly set as Number Searcher but Indexing related options don't appear anywhere. 

Pls suggest.

Images below... 

Screenshot 2024-06-01 135748.pngScreenshot 2024-06-01 135902.png

3 answers

0 votes
Danut M _StonikByte_
Atlassian Partner
June 1, 2024

Hi @Ander Baher Project Ops,

What gadgets are you trying to use in your dashboard, more exactly?

You could try the gadgets of our Great Gadgets app. For example, the Pivot Table & Pivot Chart gadget let's you create multi-dimensional tables and charts based on  custom fields of various types. 

Also, Issue Filter Formula gadget and the Advanced Issue Filter Formula gadget offered by the same app lets you apply from simple (SUM, COUNT, AVERAGE etc) to complex math formulas based on the numerical custom fields from multiple Jira filters. 

This app is free with the Jira free plan (up-to 10 users). If you need help, please feel free to contact us at support@stonikbyte.com.

Hope this helps.

Thank you,

Danut Manda

 

 

 

0 votes
Marc - Devoteam
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June 1, 2024

Hi @Ander Baher Project Ops 

Welcome to the community.

Indexing is done automatically on Cloud, this is way there is no manual option like on server or DC

Ander Baher Project Ops June 1, 2024

@Marc - Devoteam then how to add these custom fields with number values in the dashboard? 

Marc - Devoteam
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June 2, 2024

Hi @Ander Baher Project Ops 

Which gadgets are you using, not all gadgets can display any value used within Jira

0 votes
Dinu
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June 1, 2024

Wellcome 

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