Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

One user is receiving Notifications of everything even on the "None" Scheme

Pepe February 12, 2019

Hi, we're three people in the team, all with the same permissions and groups:


Site administrator

Full administration permission, like you.

Groups
administrators    
jira-administrators    
jira-software-users    
site-admins    

 
But one and only one is receiving emails from every update in the Board, he receives from issues that I've created and are assigned to me, he's not in the parent issue, he is not in the comments, We were using the default Scheme and the second user and I were ok with the notifications, but he was receiving of everything, then I created a minimal scheme with notifications only to the assigned person, but the same behavior was shown and now I'm using a None notifications Scheme and he still receives notifications :/

If I use the notification Helper it says that he is not receiving emails of any of the events from the drop list.

Thanks for your help.

 

 

 

 

1 answer

0 votes
Ignacio Pulgar
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
February 12, 2019
Please double check that all projects that feed the board are set with no notification scheme at all. Reproduce the issue and if the behaviour is exactly as described in your question, then it is a bug. You may contact Atlassian Support here:
https://support.atlassian.com/contact/

Suggest an answer

Log in or Sign up to answer