Permission issue with the filters that populate our dashboards

[NTNT]

We need to alter the filters that populate some of our dashboards, however it's displaying the following pop up. The owner no longer has access to JSD. Does anyone know how we can edit the original filters?

I welcome any ideas as to how we can modify the originals, if possible. 

[Rilwan Ahmed · Accepted solution]

Hi @NTNT ,

Your jira admin can change the filter ownership to you if its a shared filter and then you can modify it. 

Go to Admin settings --> Shared items --> Filters 
Search for the filter and change the owner

[NTNT]

Thanks Rilwan, we appreciate your help, it has helped us solve the issue. Thanks Again

[Patricia Francezi · Accepted solution]

Hi @NTNT 

You just need to follow this kb to get that fixed 

https://support.atlassian.com/jira-cloud-administration/docs/manage-shared-filters/#Change-the-ownership-of-a-filter

[NTNT]

Thanks Patricia, we have now fixed this issue with your help. We greatly appreciate it.