Permissions for projects – visibility

[Jennifer Hofreither]

We have a bug tracking software project where access cannot be set to ‘private’ in the usual sense.
We tried to use permissions (changing the default permission scheme) to ensure that only users in the relevant project could see the project content, but this did not work.

Where can I find instructions on how to set up guest users (external, from another domain) so that they can only see a single assigned project and not the above-mentioned project?

Thank you!

[Mikael Sandberg · Accepted solution]

Hi @Jennifer Hofreither,

Welcome to Atlassian Community!

When you changed the permission scheme for the single project, did you also change the permission scheme for all your other projects? If not that would be the first thing you should look at. In order to allow external users to access a single project you have to make sure that the permission schemes used by your other projects is configured correctly. Have a look at this KB for more information about permissions in Jira. 

[Jennifer Hofreither]

..Thank you for your help, we adapted the permission schemes!

[Shalini Pradhan · Accepted solution]

Hello @Jennifer Hofreither ,

Good day! Welcome to Atlassian community :) 

Considering the type of project "Bug tracking software project" is:

• If its a Company managed project, you need to navigate to your Company managed projects -> Project settings -> Permissions and make sure "Any logged in user" is not added under Browse Project permission.
• If its a Team managed projectYou need to navigate to each of your team managed project -> project settings -> Access and make sure Access level is set to private.

Thankyou.

[Jennifer Hofreither]

Thank you for your help - we removed any logged in user from the default permission scheme, and added roles - now it works!

[Shalini Pradhan]

@Jennifer Hofreither ,

Glad to know it helped :)