Predefined values for Summary field

[Katya Godneva]

Hello

Is there anyway, while creating an issue via agent's interface (through Jira, not through customer's portal) to hide a summary and then  to set a predefined values it? 

So that it would appear on view/edit screen with that predefined value.

I am able to set this for issues created from customer's portal, now I need to do the same for agent's interface (form inside the system)

I am trying to do that with Automation, but the problem is, summary field is obligatory while creating issue

[Alexey Matveev · Accepted solution]

Hello,

Are you on Cloud or Server? If on Cloud then you can not do it. If on Server you should use such add-ons like Power Scripts or ScriptRunner.

In ScriptRunner this functionality is called behaviours. In Power Scripts it is called Live Fields.