Problem with HTTPS in Jira Software(Linux)

[Nataliia Pavlenko]

When I want to create  the Keystore, I don't know where I can do this and specifically how.

I don't understand where I need do this command:

<JAVA_HOME>/keytool -genkey -alias jira -keyalg RSA -keystore <Jira_HOME>/jira.jks

[Charlie Misonne · Accepted solution]

Hi Natalia,

Welcome to the Atlassian Community.

You have to run that command on Jira's server. And you need to replace those placeholders.

• <JAVA_HOME> by: the bin directory of your java installation
  Example: /usr/java/jdk1.8.0_121/jre/bin
  The exact location really depends on your setup
• <Jira_HOME> by: the data directory of your Jira instance (not the install directory)

More information about this procedure can be found on this page.

[Nataliia Pavlenko]

I do this, but doesn't work. I have something like this

[Charlie Misonne]

Hi Natalia,

You shouldn't use the < and > around the file path.

<...> is a a notation used to indicate you should replace that with the actual value leaving out those surrounding characters.