QA custom field assignee doesn't see issues anywhere

[Arbak Martirosyan]

Hello, 

We have user picker custom field QA in our workflow. The problem is, QA assignee doesn't see issues where she is put as QA anywhere - not in the backlog, not in "My open issues" page. 

So basically she isn't notified that she's QA of that field. And issue is not showing up anywhere. 

Suggestions?

[Jakub Hanak]

Hello @Arbak Martirosyan,

she probably doesn´t see them in "My open issues" because she is not an asignee. Maybe create a filter where you set QA = "particular_user" and then apply this filter on her Dashboard so she can see all issues "assigned" to her asi QA. 

Best regards,

Jakub 

[Arbak Martirosyan]

Hi @Jakub Hanak, 

Yes she's not the assignee. I know that I can do a workaround and add a post-function that will change the assignee based on QA custom field value. But isn't there a way for a user to see issues where she is not an assignee but QA, Reviewer or any similar custom field?

Alternatively, quick filter in board/backlog should also do the trick, if we find the JQL to display issues with QA field assignees. 

[Jakub Hanak]

I don´t think there is such an option. From my point of view, adding a filter, based on QA custom field and display it on the dashboard is the easiest option. 

Best regards,

Jakub