AI for Virttual agents

[Anthony Egenti]

A go ahead has been given for AI to be used on my instance. What is it I need to do to confirm I am using AI in my Instance and also, how do I enable virtual agents?

[Anthony Egenti]

All Checked and confirmed, just need to commence building the process, Workflow, Intent and responses.  Will be fun.

[Chander Inguva]

As @Bibek Behera suggested check if Atlassian Intelligence is enabled on JSM product

Then you can navigate to specific JSM project 

[Bibek Behera]

Hello @Anthony Egenti ,

Please navigate to admin.atlassian.com to verify access.

Getting started : 

https://www.atlassian.com/software/jira/service-management/product-guide/tips-and-tricks/virtual-agent#overview

-Bibek