Activating the Elements Connect integration in Automation for JIRA Lite?

[Damon Pleasant]

How do I activate the Elements Connect integration in Automation for JIRA Lite?  The support documentation explains how to create the "action" to update an nFeed field, but I don't see this option in my instance of JIRA (Software product, Server-Based).

[Juliette Lallement _Elements Apps_]

Can you please try this:

- Go to Apps

- Find Elements Connect

- Click Modules

- Check if Automation modules are enabled

If you still encounter issues, feel free to open a ticket to our Support here, they will investigate this further.

[Juliette Lallement _Elements Apps_]

Hi @Damon Pleasant 

Elements Connect is available in Automation for Jira Server.

When you configure automation rules in Automation, you can simply type in "Connect" in the New Action panel, typing nFeed should work as well.

If you cannot see it, can you please tell me what Jira version and what Elements Connect version you are using?

Best regards,

[Damon Pleasant]

Hello @Juliette Lallement _Elements Apps_ ; 

I still do not see this option:

We are currently using version 6.10.1 of Elements Connect and 8.13.13 of JIRA Server.  Also, we are using 7.4.0 of Automation Lite for JIRA.

[Juliette Lallement _Elements Apps_]

OK, then please open a ticket to our Support: https://support.elements-apps.com/plugins/servlet/desk/portal/1

They will investigate what's going on for you