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All service desk plugins disabled

Marzi Goodarzian
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May 8, 2022

Hi

All Service desk plugins

(JIRA Service Desk,

JIRA Service Desk Project Plugin,

JIRA Service Desk Public REST API Plugin,

Service Desk Approvals Plugin,

Service Desk Canned Responses Plugin and ....)

are disabled,I dont  know it's reason, and How to do fix it?

Thanks

1 answer

0 votes
Henri Volk [amily]
Contributor
May 8, 2022

Hi Marzi, have you recently removed the Insight Plugin? Check this, I had this problem :-( https://jira.atlassian.com/browse/JSDSERVER-10845

Best, Henri

Marzi Goodarzian
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
June 11, 2022

 

Hi

I started jira as adminstrator(run as adminstrator) and enabled service desk plugins in jira database.

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