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Anyone using Okta with Service Desk?

Nada O'Neal
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February 3, 2015

I have Okta set up to log us into the backend with no problems, but I can't seem to configure it to log users straight in to the Service Desk portal. I tried futzing with the base URL for the site, but that just broke things. 

It looks like the only option is to change the seraph-config to hard-code the redirect, but that seems so broken. It's going to inconvenience the techs at the expense of the users, too. 

Thanks for your help!

4 answers

0 votes
Richard Duffy
Contributor
October 15, 2019

Hi,

Has anyone solved this yet?

0 votes
Virgil Bascos
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October 21, 2016

Looking to add the same feature.  JIRA proper access via OKTA is fine, just need service desk for nonjira users not assigned JIRA in OKTA

0 votes
Angela Tran
Contributor
August 3, 2016

I am having this issue too. 

0 votes
Marc Weil
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September 21, 2015

I am having this same problem. Does anyone know how to fix it?

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