Hi all,
I was trying to create a jira automation job where when a new ticket is created, it would look for the assignee of the a previously created old ticket that has a particular label and assign it to the same person.
E.g.
Old ticket
Summary Field: "Robotic Cars"
Label: Master_Ticket
Assignee: Shakir
New Ticket Intended Automation
New ticket is created with Summary Field: "Germany Robotic Cars in Space"
it would then be able to find the old ticket based on some sort of fuzzy search label filter and assign the previous individual to the new ticket.
Would something like this be possible?
Hey there Shakir,
Unfortunately, I don't think this would be possible in server. In cloud you'd be able to use:
And set the assignee to something like {{lookupIssues.get(0).assignee}}
Sorry about that!
Cheers,
Mark C
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