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Automation Rule Error

Faith Barnett
Contributor
February 16, 2023

Set up an Automation rule, that when X issue is created Y subtasks are created. 
I keep getting the error:

Create issue
Unknown fields set during create, they may be unavailable for the project/type. Check your custom field configuration. Fields ignored -
Summary (summary)
Error creating issue
Summary: You must specify a summary of the issue.
Within the rule, I have set the Summary field, I have checked and there are no custom summary fields that it could be getting confused with? 
I have tried changing it to copy the summary but this doesn't work either? 
I have tried changing Parent issue from trigger to Current, but this doesn't work. 

2 answers

1 accepted

4 votes
Answer accepted
Faith Barnett
Contributor
February 16, 2023

Solution found. 

The summary field needed to have my custom screen linked to the field. Edited this in View Field configuration. 

0 votes
Hana Kučerová
Community Champion
February 16, 2023

Hi @Faith Barnett ,

welcome to the Atlassian Community.

This is really strange.

Is this company-managed or team-managed project?

Would you please share the screenshots of the whole rule?

Thank you.

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