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Automation doesn't recognize new generated issue

Automation doesn't recognize new generated issue

We have an automation that creates a new issue in case that a box is checked, and everythings works.
Unfortunatelly, a second automation, that should send an email in case of a "Cross-project" issue is created, doesn't recognized the result of the first as a new ticket. We checked the audit, and the newly generated ticket is missing, we jump from "issue-xx1" to "issue-xx3", with no trace of the important one.

Enrico

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@Enrico Mancini hi!

Try checking this option in the second automation.

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Hi @Roberto Miasack
thanks for the suggestion, we have found the check box and everyhting's working right.

Enrico

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Automation doesn't recognize new generated issue

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