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Automation for updaing team field when issue is assigned to a person from that team

May Ovdat August 21, 2024

Hi guys

 

I have set Teams in JIRA, meaning each user is part of one team. I want to create Jira automation so that if a ticket is assigned to someone, the team field will be updated to that team automaticaly. 

For example, Jon from team Dev

If a ticket was assigned to Jon, the team field will automatically be updated to 'Dev'

 

Can you suggest on how to do that? hopefully with no special scripts :) 

Thanks!

 

1 answer

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Marc Jason Mutuc
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August 21, 2024

Not really a lot of scripting but a lot of iterations of you want to make it work. You would have to identify each team member on the assignee of an automation.

If assignee = Jon then update Teams field to Dev.

If you have a lot of users in Teams "Dev" it would be very tedious.

I would suggest just going the group route which can be searched via SQL.

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