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Automation rule for linked issues to mirror the status of the "created by" issue

Chiranjeev Singh
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July 27, 2022

Requirement: Need to define an automation rule which updates the status of the cloned/linked issues to mirror the parent (or "created by") issue. 

Background: We are cloning/linking issues for the purpose of satisfying dashboard requirements for a different audience but do not want to disrupt our current process. So far I have been manually updating the issues based on the parent ticket status, but I was wondering if I can define an automation rule which will auto update the status to mirror the parent issue status. 

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Stefan Salzl
Community Champion
July 27, 2022

Hi @Chiranjeev Singh ,

assuming I got your requirement right this should be possible:

  • trigger
    • issue transitioned
  • Condition
    • when linked issue of specific type is present
  • branch for linked issue (of the specific type)
    • action: transition issue to status from trigger issue

 

Best
Stefan

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