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Automation works weird

Rainn Ryoo
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July 6, 2022

I created a simple incoming webhook rule to get webhooks from Github enterprise server.
When I sent requests from Github enterprise server, the automation server(https://automation.atlassian.com/pro/hooks/...) always returned 200 responses.
But that rule didn't start and no relevant log remained.
However, when I sent the same requests from a local laptop, I got 200 responses, and that rule worked well.
Is there anyone who has the same experience?

1 answer

0 votes
Agraj Mangal
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 19, 2022

I'm assuming you don't see an entry in your audit log when a requests is sent from Github enterprise server ?

Without knowing much about your setup its hard to say - but my first guess would be that the requests from Github Enterprise Server are not getting fired properly, maybe due to some network issues / firewall etc.

One thing that can help to diagnose the issue is to remove Github Enterprise Server from the equation and test the incoming webhook using some other mechanism (not your laptop)

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