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Can I cancel the invoice payment on June 27 and proceed with the payment again with another card?

최재호
I'm New Here
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July 1, 2025

Hello
Can I cancel the invoice payment on June 27 and proceed with the payment again with another card?


2 answers

0 votes
Prachi Bolar
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 2, 2025

Hello,

Welcome to community :) 

Adding to what Staffan said, Yes you can update the payment as per steps here : https://support.atlassian.com/subscriptions-and-billing/docs/manage-payment-methods/

Thank you,

prachi

최재호
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July 2, 2025

Thank you.
But.. that's not what I want..

0 votes
Staffan Redelius
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July 2, 2025

Hi @최재호  and welcome to the community.

Since it is July now you might already have solved this problem but you can change the card in your billing profile by going to: 

Administration -> Choose the site you want to change -> Billing -> Choose product and go to Payment methods and update the payment card.

If you don't pay your monthly bill your site will most likely be inactivated so to avoid interuptions make sure you update your payment card in time for the billing cycle

Best regards,
/Staffan

최재호
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 2, 2025

No, that's not what I'm saying.
I would like to get a refund on the current payment made on June 27 and pay back the payment on June 27 with another card.

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