Ceptah-How to get enabled on JIRA

[Barry Plumb]

Have MS Project-Ceptah cannot connect from MS Project.   Does this need to be enabled on JIRA in order for it to work?   If so what needs to be done.

[Sergey Gussak]

No specific JIRA configuration required unless you have JIRA 5 or older. Barry, what error do you get? Also, could you send a screenshot of your connection settings to support@ceptah.com? If you are getting the 401 Not Authorized error, make sure that you are not using your e-mail as login. OnDemand allows logging in to the web UI with an e-mail, but it is not a proper login for the REST API that Ceptah Bridge uses.

[Nic Brough -Adaptavist-]

For Cloud installations of JIRA, no, there's nothing to do on the JIRA side (apart from putting your issues in) - it's all configured on the Ceptah side.  See http://www.ceptah.com/Bridge/Help/index.htm