How can I change the access to the Jira Service Manager portal with username and password, but the user does not have the email address?
Hi @yuliana seijas ,
Based on my knowledge, you can't. customer account based on email addresses.
Hope it helps.
Thank you!
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No, but you can use SSO for your Jira.
You may check this document on how to configure SAML single sign-on with an identity provider https://support.atlassian.com/security-and-access-policies/docs/configure-saml-single-sign-on-with-an-identity-provider/
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