Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Change component automatically

Marzi Goodarzian
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
July 23, 2019

Hi

I want when change assignee(component lead) ,component is modified automatically.

for example:

component1 Name: A ----- component1 Lead1: UserA 

component2 Name: B------- component2 lead: UserB

 if "UserA" change assignee to "UserB" , issue Componen change from "A" to "B" automatically.

Is there a solution?

thanks for help

 

 

1 answer

0 votes
Sebastian Krzewiński
Community Champion
July 23, 2019

Hi @Marzi Goodarzian 

 

You added Jira Service Desk tag so I assume that you have JSD project.

Please check automation in JSD (https://confluence.atlassian.com/servicedeskserver039/automating-your-service-desk-942846159.html)

 

Regards,

Seba

Marzi Goodarzian
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
July 23, 2019

Hi @Sebastian Krzewiński 

thanks 

but I know automation and I think  his problam will not be resolved by automation.

thanks

Sebastian Krzewiński
Community Champion
July 23, 2019

Why do you think that automation didn't resolve this?

Suggest an answer

Log in or Sign up to answer