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Create a jira ticket from SAP SF

Neil Connolly June 9, 2025

Has anyone tried to automate a process where a ticket is created in JSM from SAP Success factors? How have you done it? For example when a user selects "Initiate Onboarding" from the Rct module in SAP SF an automated process is triggered to create a ticket in JSM (with data included from SAP SF)

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Prabhu Palanisamy _Onward_
Atlassian Partner
June 9, 2025

HI @Neil Connolly - Yes, OnRamp supports this use case. Documentation Link. We also support loading employee data from SF to Assets - documentation link.

Demo video

 Disclosure: I'm part of the team who built OnRamp.

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