I have Crowd and JIRA Service Desk set up.
Currently all users have to be part of the jira-servicedesk-users group on Crowd otherwise they don't get granted the permission to do anything other than browse the projects where they are Service Desk Team members.
Where do I change that setting?
I want to add multiple groups and remove the jira-servicedesk-users group but I'm struggling to track it down in the system. I don't think it's in Global permissions or in the project schemes as they refer more to the projects roles so I'm a bit stumped!
Thanks,
Hollie
Found what I was looking for within Administration -> Applications -> Application access.
Hope it helps someone else!
Hollie,
Since you're using crowd, have the same groups that you want in service desk in crowd. Remember you've to be a JIRA admin to create the groups.
Victor
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Online forums and learning are now in one easy-to-use experience.
By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.