Custom field in customer portal

[Fabio Santos]

How to add a custom field in customer portal?

[Maarten Cautreels]

Hi Fabio,

I guessed you are using JIRA Service Desk cloud, so the links below contain documentation for Cloud. The documentation for Server might be a bit different.

You can configure the request type as described on this knowledge base article.

However not all types of fields are supported, please check the list of Unsupported fields.

Hope this helps.

Best,

Maarten