Dashboard: Unable to configure Filter Count Gadget

[Miral Patel]

I added Filter Count gadget to my dashboard and it keeps throwing "We're having some trouble displaying this gadget. It's probably a temporary problem. Try refreshing the gadget."

I tried coming back to it in few hours, refreshed, cleared cache, logged out, tried a different browser and keep running into the same error.

Any idea why?

[Prachi Bolar]

hello,

Welcome to community :) 

We wanted to let you know that we have an ongoing incident in place for the reported Filter Counter gadget issue and it throws below error

The team is working on fixing this and it should be resolved soon.

Thank You,

Prachi

[Prachi Bolar]

The issue should be resolved now, please check

[Chris Vandebeek]

I can confirm that Gadget is still not working on my dashboards. 

[Tony Mottes]

@Prachi Bolar Dashboard gadget configuration is still inaccessible for us as well.

[Prachi Bolar]

Hello @Chris Vandebeek @Tony Mottes 

Could you please check , the incident has been resolved and i can see it loading from my end 

If you still facing issues please let us know 

Thank You,

Prachi

[Tony Mottes]

@Prachi Bolar The issue is still present.  I have tried configuring an existing widget, a duplicated widget, and a new widget all with the same results. 

[Prachi Bolar]

Oh okay. Internally, the issue is marked as resolved and unable to replicate this in my instance as well

Request to reach out to Atlassian support here:  : https://support.atlassian.com/contact/#/ so that the team can further check your instance and see whats happening with the gadget

[Swathi Acharya]

Hello @Miral Patel 

Welcome to Atlassian Community!

Please note that there is an ongoing incident in place for the reported issue with the Filter Count gadget. 

You can reach out to Atlassian Support here: https://support.atlassian.com/contact/ to receive updates on the incident.

Thank you!

[Shawn Doyle - ReleaseTEAM]

Hi @Miral Patel 

Looks to be an issue with the cloud.  I have the same problem in my instance.