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Editing the Approvers field using automation

Marcus Jones
Community Champion
March 7, 2023

I have a specific project where the user that submits the Jira ticket will need to confirm via an approval before the issue is closed. I want to use automation to take the user that is the reporter and make them the approver as well but I'm struggling to get it to cooperate. Any ideas?

2 answers

1 vote
Mykenna Cepek
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March 7, 2023

It's actually a bit subtle. The user interface here for Automation is a bit clunky. It looks like there are only a few drop-down menu choices (like "Copy from issue", "Copy from parent", etc). But you can also type in a smart value:

SetUserField.png

Marcus Jones
Community Champion
March 7, 2023

interesting, I guess I didn't have to create the variable after all, just plug in the smart value. Thanks!

0 votes
Marcus Jones
Community Champion
March 7, 2023

OH MY GOODNESS! I realized what I was doing wrong immediately after I posted this! I ended up creating a variable with the {{issue.reporter}} and using that to set the approver.

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