Email Requests / Strip Quotes

[Moritz Lange]

Is it possible to configure how quotes are detected?

Currently, new comments in the quoted mail history are cut off.

e.g. see my answers below.

Thanks.

[Lígia Zanchet]

Hello Moritz!

We do have the option to split the incoming emails

Option

Details

Split Regex

Specify a regular expression matching the text that separates the content of the email message mail body from other (replied or forwarded) content in the body. The regex must begin and end with a delimiter character, typically "/". Commas are not allowed in a regex, as they are used to separate each mail handler field/option when they are integrated into a Jira service and there isn't an escape syntax. Examples: 1 /----\s*Original Message\s*----/ or 1 /_____________*/

Thank you!