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Failure to Retrieve User Error

Lacey
Lacey
Contributor
October 21, 2019

Why are we receiving this error?  It's system wide this morning.....I've seen other posts where this had been occurring since July but was reported fixed....???

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Jason J_ Fedelem
Jason J_ Fedelem
Contributor
October 21, 2019

Per support this should be fixed: https://jira-service-desk.status.atlassian.com/incidents/nhfsg5mrzv8p

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1 vote
Jason J_ Fedelem
Jason J_ Fedelem
Contributor
October 21, 2019

Same issue for us on JIRA cloud.  In July it was due to GPDR updates.  Has anyone submitted a ticket with support?

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Jason J_ Fedelem
Jason J_ Fedelem
Contributor
October 21, 2019

I have now submitted a ticket.

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Kate Falanga
Kate Falanga
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October 21, 2019

We are experiencing this as well on our Jira Could instance.

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steve Kurth
steve Kurth
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October 21, 2019

Same issue for us this morning

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Rick Wayne
Rick Wayne October 21, 2019

Us too.

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