We are building a new server for the Jira application and want to migrate Jira off the old server and on to the new server. The old Server ID is BB2B-1RK2-YKUE-0VTG and the new Server ID is BE4V-WYH4-60I9-B2BW. The person that deals with licenses at our institution tried to re-generate the license key by changing the Server ID, but the license key didn't change and she didn't see a way to re-generate it. Can you please help us re-generate a new license key for the new Jira server.
Her name is Mary Toll
Email: mtoll@nd.edu
Thank you,
Bruce Stump
Application Engineer
University of Notre Dame
574.631.7300
If you do a full system import Im pretty sure it will retain the old serverID, you should be able to test this on a local install.
https://confluence.atlassian.com/display/JIRA/Migrating+JIRA+to+Another+Server
Failing that, just log a support call with Atlassian (http://support.atlassian.com) I'm sure they will help out.
This issue can be closed, it has been resolved.
Thank you,
Bruce
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Online forums and learning are now in one easy-to-use experience.
By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.