You'll need to find or write some code that can read your AD for that information and use it in the relevant place in the workflow.
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You'll either need to get an app that enables scripting within your Jira, or read through https://developer.atlassian.com if you want to start writing an app for this.
Or use one of the marketplace apps that can help you.
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Hi Anna,
Have you tried to use plugin Active Directory Attr Sync? There is option to fetch and synchronize data from AD server and use it in JIRA. You can use one of post functions: change assignee to user manager or you can use post function to copy manager of user to single user custom field and use it in conditions/post-functions.
Here you can find more information about this plugin: https://intenso.atlassian.net/wiki/display/AD/Active+Directory+Attributes+Sync+Home
I hope I've helped you.
Best Regards
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Hi!
Sure! App developed by my team - Azure AD Attributes for Jira does exactly that. In a few easy steps, it lets you map Jira and AD users and display their attributes (like name, phone, office, manager) in a dedicated panel on Issue and Request Views or in custom fields of various types (which can be later on used for example in Automation).
It works for any user: reporter, assignee, or someone mentioned in the user picker field!
If that's the solution you are looking for, feel free to give that app a try. Also, our team will be glad to arrange a free demo session for you!
Best regards,
Kasia from Devinti
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Thanks @Katarzyna Szumilas_Deviniti_ for your response.
Are the attributes usable in a workflow?
Do you have a documentation page I can review?
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Yes - the app offers its dedicated Copy data from Azure post function.
You can learn more about it in our documentation here.
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The App says attribute for Jira? Does that include Jira Service Management
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Yes, it's compatible also with Service Management projects :)
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