Help with Automation

[Mirko Grahnert]

Hi there,

I could use some advice on setting up an automation for our Jira instance.

Context: We're using Jira Product Discovery to track our initiatives, and each initiative is linked to a delivery epic in Jira Software. To aid tracking, we need to identify all delivery tickets (i.e. the epic itself and the tickets linked to the epic) associated with each initiative.

Requirements: I'm looking to set up an automation that updates a custom field on all tickets linked (directly or indirectly) to an initiative when a Jira Software delivery ticket is linked to an initiative in Jira Product Discovery.

I've spent a few hours exploring the Atlassian community posts, and while I found some helpful hints (like using 'issue in linkedIssues'), I couldn't figure out how to achieve this through automation. Any guidance would be greatly appreciated!

Looking forward to hearing your suggestions. Thanks in advance for your help! 😊

Mirko 

[Mirko Grahnert]

Update: I seem to have been able to achieve the above through 3 separate automation: 

Automation A:

When an initiative ticket is linked to a delivery epic, a custom 'initiatives' field on that epic is populated with the summary of the initiative ticket.

Automation B:

When the custom 'initiatives' field on an epic is added/changed, the value is copied to the same custom field on the child issues of that epic.

Automation C:

If a new ticket is linked to an epic, the custom 'initiatives' field value of the epic is copied to the same custom field on the new ticket.

This seems to do the trick, but I am sure there must be a slicker way to automatically identify and tag all tickets that are linked to an initiative ticket? 🤔