Hiding report/workload menu panel

[Benjamin Löffler]

Hi together,

I'm new in using Jira help desk and have a question I couldn't find in the manual.

I want to hide the "report" menu point in the main menu from the help desk for Service Desk

agents.

Is it possible?

Thank in advance and best regard

Ben

[Jan-Henry Bolk]

Hello,

does it still work in more recent versions of the JD?

When I enter this short part to announcement banner nothing happens...

<script type="text/javascript">
$(function() {
AJS.$("[data-link-id='com.atlassian.servicedesk.project-ui:sd-project-sidebar-reports']").hide()
});
</script>

[Tzu Hau Chai]

You can try adding this javascript to the announcement banner, tested on SD 3.10

<script type="text/javascript">
$(function() {
AJS.$("[data-link-id='com.atlassian.servicedesk.project-ui:sd-project-sidebar-reports']").hide()
});
</script>

[Benjamin Löffler]

Thank you very much, that works.

But now, no one sees the menu button, but administrators or special users should be able to see it.

Is that also possible?

[Tzu Hau Chai]

If you only have a few specific users, you can use this:

<script type="text/javascript">
$(function() {
if (AJS.params.loggedInUser != "username1" && AJS.params.loggedInUser != "username2"){
AJS.$("[data-link-id='com.atlassian.servicedesk.project-ui:sd-project-sidebar-reports']").hide()
}
});
</script>

 it gets more complicated if you want to filter based on a group of users: https://community.atlassian.com/t5/Answers-Developer-Questions/how-to-check-if-the-login-user-is-a-jira-administrator-using-a/qaq-p/503347

[David Juan Tudela Berges]

Be careful using javascript in the banner, it can cause problems in other plugins. We used Javascript in the banner and we had performance problems in JIRA.