How add a Widget in the portal?

[Víctor Hugo Ortega Tenorio]

How add a Widget in the portal?

where do I have to place the widget code?

[Josh Costella · Accepted solution]

Hi @Víctor Hugo Ortega Tenorio 

The widget feature is for embedding into another site, not within the JSM portal itself. 

https://support.atlassian.com/jira-service-management-cloud/docs/embed-a-widget-onto-a-web-page/

[Rishabh Jhawar]

Hi @Víctor Hugo Ortega Tenorio ,

Welcome to the community!

The "Widget" will allow customers to get help on your website. You will not require to add "Widget" to the "Portal" as portal will anyways have capabilities to create tickets and search in the knowledge base.

Widget can be simply configured from the project settings, and after configuring, you will need to add a embed code to your website.

Regards,

Rishabh