How can I embed a video in JIRA Service Desks announcement banner?

[Thomas B]

I want to embed a YouTube video in the announcements sections of Service Desk. I know it is possible because the sections accepts HTML.

[Thomas B · Accepted solution]

This is weird answering my own question. After researching and collaborating with teammates, we installed a plug in called "Design and Layout for JIRA Service Desk" which allows you to write a very short code using HTML.

1. Install "Design and Layout for JIRA Service Desk"
2. Go to Settings>Applications> Design & Layout for JIRA Service Desk
3. Check mark the option for "Header"
4. Insert code below:

<div style="position:relative;height:0;padding-bottom:56.25%"><iframe src="(YOUR LINK GOES HERE)" width="500" height="500" frameborder="0" style="position:absolute;width:100%;height:100%;left:0" allowfullscreen></iframe></div>

Note: If you need to resize the video, toggle with height and width options.