If our company has Jira Cloud Premium and created a team-managed service project in Jira Service Management how can we clone that team-managed service project with its project configuration including request types, workflows and automations?
Hey @Jaime Perez
Shared configurations, workflows etc are exclusive to Company-Managed projects only.
Team-Managed projects cannot share any of their configurations. If you'd like a clone of the project in question you would need to create a new project and set it up in the same way.
Thanks
Aaron.
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Hi @Jaime Perez,
Welcome to Atlassian Community!
The short answer is that you cannot clone team-managed projects. Think of TMPs as its own island with no access to the outside world, with a few exceptions.
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