How can we help to our customer with following products?

[Burak Yaslan]

Jira Service Management 5.14.0

Jira Software 9.14.1

We would like to fetch assets information from API. For the reference we're using these documents:

https://docs.atlassian.com/assets/REST/10.7.0/ https://docs.atlassian.com/jira-servicedesk/REST/3.6.2/ https://developer.atlassian.com/cloud/jira/platform/rest/v3/intro/\#about https://docs.atlassian.com/assets/REST/9.1.16/

Unfortunately we were unable to fetch asset inventory information. We're having 404 response from API. Are we looking at the wrong documents or is it because the customer using on prem application. Could you please guide us?

[Dirk Ronsmans]

@Burak Yaslan ,

Depending on the version, https://confluence.atlassian.com/servicemanagementserver/assets-rest-api-documentation-1044101761.html should be the correct documentation link.

You mention you get a HTTP404, do you have an example of an endpoint you are calling and they payload?

Looking at your version I would suggest https://docs.atlassian.com/assets/REST/9.1.16/