How did you setup an email client on Linux for Jira?

[Deleted user]

Here is our current setup:

Jira SD and Jira Software setup on CentOS
Email hosted by Microsoft O365 but we dont have POP/IMAP setup to receive email.

We need to be able to handle incoming mail.

Since Jira does not have Exchange Web Service (EWS) support I think that I need a Linux email client that can write individual email files to the Jira file system.

I was thinking about using Thunderbird with Exquilla add-on, but support is ending in March 2019.

I then started looking at Evolution email, which does support EWS, but I can't find if you can modify where it saves emails. I also can't find documentation to see if it saves emails as individual files.

Have you setup email like this before, and how?

[Alin Ghita]

Hi Joshua,

Have you managed to get this working? I am facing the exact same issue here. 

If you did, can you please give me some details? 

Best Regards,

Alin

[Deleted user]

We have not found a way to do this. We started last week looking into another possibility where we have a python script using Microsoft COM objects connect to the email box and copy the message file onto the Jira server where Jira can access it.

https://github.com/kcchien/O365-Python-Microsoft-Graph-Connect

Look at "File system messages" https://confluence.atlassian.com/adminjiraserver076/creating-issues-and-comments-from-email-945111600.html

[Navaneeth Ramakrishnan]

@[deleted] I'm facing same issues, It would be good if you provide the updated code that would greatly appreciated. most of the link is not working on github code.

[Brant Schroeder]

Joshua,

  The easiest way to resolve your issue is to just create an 0365 account and use that for incoming and outgoing emails.  We have a similar setup and we just created an account in 0365 and it works well.

[Deleted user]

Unfortunately, that does not work for us. In my explanation above I noted that our O365 setup does not have POP/IMAP turned on which means that our only other option for incoming mail is the EWS 'protocol'. But, Jira does not support EWS.

So, I think the remaining option is to have an email client on the local server that supports EWS, and for that client to write email messages to Jira's file system for file system email handlers.

[Deleted user]

Also, we cannot have our O365 emails be forwarded to another online email provider because that supports POP/IMAP because that would be breaking our company's email security policy.