How do I create a report for tickets created every hour?

[Brianna Barnes]

I'm looking to find out the peak times of my Tier 4 support by monitoring the number of tickets created every hour, by day. And I can't seem to find an easy way to make this happen. Does anyone have any examples of how to make this work?

[PM]

Hi Brianna, 

You should explored the Dashboard feature in JIRA. There's a chart view called "Recently Created Chart" that may solve your problem. 

Have you looked at JIRA Service Desk ITSM tool ? Its has some groove features that may in general uplift reporting and service management capabilities.

Best regards.