How do I unflag an issue with Jira Automation?

[James San Jose]

Hi 
Currently, I have a rule when an issue is marked with a custom status of "BLOCKED" the issue will be flagged. I am curious, if it is possible to "unflag" the issue using Jira Automation? That way I have a rule that is To Flag(as stated earlier and seen on screenshot) and To Unflag(what I want to set up).

To note, I did create post function in the workflow that clears out the flag when it transitions out of that custom status. Although that is not what I am asking about.

[Tim Perrault · Accepted solution]

Hi @James San Jose 

Unless I am missing something, just do the opposite. Change your trigger to when you want it to happen, set a condition for flagged issues, and then edit the issue field again and remove the flagged option.

[James San Jose]

Thanks for the quick response and Ill try it out now!

[James San Jose]

Here is the new rule based on what you stated...

[Tim Perrault]

Looks good. Let me know if you encounter any issues.

[James San Jose]

Thank you for your assistance on this one!