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How do I update the API key for statuspage

James Gaiser July 24, 2025

Hello I am trying to follow the steps for updating an API key for status page. I am following the steps in this documentation: https://support.atlassian.com/statuspage/docs/create-and-manage-api-keys/

 

I am not sure how to make it be the active for status page with the newly generated API key 

2 answers

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Vitalii Rybka
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July 24, 2025

Hi @James Gaiser,

After generating a new API key in Statuspage, you need to update it in the systems/integrations that use it. Here's the process:

Steps to activate your new API key:

  1. Update your integrations:
    • Any monitoring tools (Datadog, New Relic, etc.)
    • Custom scripts or applications calling the API
    • Third-party services connected to your Statuspage
  2. Test the new key:
  3. Replace in your applications:
    • Update environment variables
    • Modify configuration files
    • Update any hardcoded references

Important: The new API key becomes active immediately after creation, but you need to update all the places where the old key was used.

Don't forget to:

  • Revoke the old API key once everything is updated
  • Test all your automated incident updates work with the new key

What specific integration are you trying to update? The exact steps can vary depending on your setup.

If you need help with a particular tool or integration, feel free to DM me!

Hope this helps!

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Marc - Devoteam
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July 24, 2025

Hi @James Gaiser 

The mail you received is not up to par.

Go to your Status page, then:

  1. Select your avatar from the top right corner of the screen.
  2. Select API info from the menu that appears.
  3. Select Create key.
  4. Enter a key name.
    1. This name appears in the activity log and some integration messages, so it's helpful to give the key a descriptive name to identify which application is using it.
  5. Select the Copy icon to copy the API key to be used.
  6. Select Confirm.
  7. Replace your old key with this new key.
James Gaiser July 24, 2025

Hey thanks! 

 

How do I replace the old key with the new on though? Can you share a screenshot?

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