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How do i set up the logic for when a field value changes from x to y (Jira Automation Add on)

Jamie
Contributor
May 20, 2020

I am struggling to find the right rule logic to get a notification, when a field value changes from X, to Y. 

 

Ie/ I would like the Service Desk Manager to get a notification if a ticket priority is changed from Priority 4, to a P1, or P2 ? 

I am using the add on 'Automation for Jira' 

 

Any help on what conditions/ triggers to use would be brilliant. 

 

1 answer

0 votes
Malek Mhiri (er:sie/they) May 22, 2020

Would it solve the problem, if the priority changes to P1 or P2 or does it have to change from Priority 4 to P1 or P2?

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