How long will it take you to resolve this issue?

[Oleksii Ustynov]

I am trying to review the projects, but I am getting a database error and cannot access them.

[Brita Moorus]

Hi, @Oleksii Ustynov! 👋

How long have you been experiencing this issue? I checked the Atlassian Status page, and there don’t seem to be any active incidents at the moment: https://status.atlassian.com 

If the issue is still ongoing, have you tried raising a support request with Atlassian? They should be able to help you dig into it further.

[Prachi Bolar]

hello,

Welcome to community :) 

This generally goes of his own 

• Make sure that you are running the latest browser version, which is compatible with the cloud environment.

• Clear the browser cache so that old information is cleared. For example, in Google Chrome.

• Run the browser in incognito mode to see if this is affected by stored information on the browser.

• Manually disable the extensions to avoid any of them possibly blocking the content from being loaded.

Thank You,

Prachi